FAQ's

1. Do you ship worldwide?
Yes! We offer international shipping and can deliver our products to any location around the globe.

2. How long will it take for my order to arrive?
Orders are typically processed within 1-2 business days and delivered within 7-12 business days after purchase.
In rare cases, unexpected delays may occur due to logistics issues, which could extend delivery by a few more days.
Rest assured, your order is in good hands and will be delivered safely to your address.

3. I haven’t received my order yet.
If the estimated delivery window has passed, please don’t hesitate to contact us. We'll be happy to provide an update and ensure your order gets to you as quickly as possible.

4. My order seems delayed—what should I do?
Sometimes, international deliveries may be held up due to customs procedures. If your order hasn’t arrived, please reach out to us so we can investigate and assist you further.

5. Is my credit card information secure?
Absolutely. All transactions are processed through globally trusted, encrypted payment gateways. Your personal and payment information is always protected.

6. I only received part of my order—where’s the rest?
To ensure faster delivery, we ship from multiple warehouses depending on product availability. It’s normal for items to arrive separately. If you have any concerns, feel free to contact us and we’ll provide tracking details for each item.

7. There’s an issue with my order.
We’re sorry for the inconvenience. Please contact us right away with a description of the issue and include photos if applicable. We'll quickly arrange a replacement at no extra cost.

8. Can I change or cancel my order?
Yes, but only within 24 hours of placing your order. Please contact us as soon as possible so we can assist with any changes or cancellations.